President, East Point Behavioral Health
Michael J. Wilson Jr., CIP, CFI, is President of East Point Behavioral Health and author of "Loving Lions: A Guide for Families Struggling With Addiction." He writes on behavioral health operations, family engagement, and the technology treatment centers run on.
eastpointbehavioralhealth.comlovinglions.comcrediblelearning.com
When a new admissions coordinator needs a certification course before they can do the job, that is not thoroughness. It is the vendor outsourcing its design debt to your staff's calendar. And in a field with 30 to 40% annual turnover, you pay that training tax several times a year.
Michael J. Wilson Jr. wrote Loving Lions from both sides of addiction: as the person families were trying to save, and as the professional who now helps them. Here is why that matters.
Addiction turns the person you love into something the old love no longer works on. The Loving Lions framework explains why, and gives families an honest place to start.
Loving Lions is a field guide for families living with a loved one's addiction. Here is what the book covers and how families actually use it.
A Certified Intervention Professional guides families through the intervention process. Here is what the CIP credential means, how people earn it, and why training and supervision matter more than a certificate.
Family intervention is skilled clinical work, not a dramatic confrontation. The CFI training teaches a structured model. Here is what it covers and where it fits on the path to the CIP credential.
Not all CE providers are equal. NAADAC approval signals that a provider's training meets a national standard. Here is what the approval means and why it matters for your license and your practice.
When addiction and a mental health condition occur together, treating one while ignoring the other rarely holds. Dual diagnosis care treats both at once. Here is what that means, why it works, and what to look for in a program.
Day treatment, also called a partial hospitalization program or PHP, is the most intensive care available while still sleeping at home. Here is how a typical day is structured and who it fits.
East Point Behavioral Health was built by someone who has stood on the other side of addiction. That origin shapes how the program treats both the person and the family.
Your dashboard says you billed $2 million. Nobody pays billed. The numbers that matter are what payers allowed, what you actually collected against it, and what is still expected, and when. Most systems show you the big, flattering figure and hide the three that run the business.
Forty to sixty percent of people treated for a substance use disorder return to use within a year, on par with hypertension and asthma. NIDA calls relapse a prompt to re-engage care, not proof of failure. Most treatment software stops paying attention at discharge, and that gap is where recovery is won or lost.
Most treatment centers run daily operations across three or four disconnected tools that don't talk to each other. All the re-keying between them is where staff time, referral revenue, and software adoption disappear. The clinical record usually works fine. The operations around it are the problem.